Community Complaint Policy

October 26, 2015

When a parent or community member reaches out to the DC Public Charter School Board (“PCSB”) with a complaint against a school, the primary goal is to ensure that the school has (a) followed its complaint process in order to address the parent’s concern (See D.C. Code § 38- 1802.04(c)(13)); (b) is in compliance with its charter and charter agreement; and (c) has not violated any applicable laws. 

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